24 Hour Cancellation

If you cancel an appointment, you must provide at least 24 hours advance notice or you will be charged a $30 Cancellation Fee. We provide a 24 hour voice mail service for your convenience. If the appointment was secured with a Gift Card, the cancellation will result in a $30 reduction in the value of your Gift Card.

Permanent Make Up Cancellation

If you cancel a Permanent Make Up appointment, you must provide at least 48 hours advance notice or you will be charged a $80 Cancellation Fee. If the appointment was secured with a Gift Card, the cancellation will result in an $80 reduction in the value of your Gift Card.

Late Arrivals

If you are late for your appointment, your service will be shortened relative to your arrival time. Full charges for services applies.

Returns

We do not give cash refunds - only credit exchanges are provided. A 20% restocking fee will be charged for returned, un-opened products. Partially used products cannot be returned.

Gift Cards

Gift Cards that are lost or stolen will not be honored or replaced. No Show or Cancellations made less than 24 hours prior to your scheduled appointment will result in a $30 reduction in the value of your Gift Card.